Items where Author is "Silaban, Samson Mangatur"

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Thesis

Silaban, Samson Mangatur and Lubis, Zurlina (2016) ANALISIS PENGARUH KUALITAS JASA TERHADAP LOYALITAS PELANGGAN PADA PT.Transjakarta (Study kasus konsumen Transjakarta Koridor Tanjung Priok –PGC). S1 thesis, STIE Jakarta International College.

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